INDIAN MUSIC FORUM ARCHIVES: Harmonium Forum: India Music Store (New Delhi)

 

Author Message
Juan Carlos de E
India Music Store (New Delhi) Mar 31, 2004 01:19 p.m.


Hello,

Somebody know the music store "India Music Store" in New Delhi, and its manager Mr. T J? If somebody know this store or live in Delhi perhaps can help me. I have a problem with the delivery of a instrument from this store.

Thank you in advanced!
Juan Carlos

Keshav Das
Re:India Music Store (New Delhi) Mar 31, 2004 05:49 p.m.


Hello Juan,
Your information doesn't quite make sense. There is a Delhi Musical Stores but it's owner is not known by any initials. The other big shop in Delhi is Bina and all the email correspondance is handled by J.P.. Are you certain that you are not talking about Bina Musical Stores in Delhi? Do you have an email address for the person you have been trying to do business with? It sounds like you've been doing business with JP Singh. If you can provide an email address of the person I may be able to be of assistance.
Best,
Keshav Das
indian
Re:India Music Store (New Delhi) Apr 01, 2004 01:20 a.m.


Never heard of this store since last 39 years of me being in this business. give me precise information and i might be able to help you out. What sitar did you order? who is the maker? have you already sent the payment? what amount? what was the last message you received from the store?

indian

Juan Carlos de E
Re:India Music Store (New Delhi) Apr 01, 2004 10:05 a.m.


Thank you for your interest, I'm desperate with this music store, they have breaking again and again its period for delivery the instrument. Excuse me if is off-topic but I have seen that in this forum people knows the music stores in India.

Please, don't confuse with other music stores, I have to say that I have ordered information to Mr. Inni Singh of DMS about its instruments but this is other thing. Mr. Singh has sended to me a very detailed dossier with complete information and I only have GRATITUDE to his help. All that I can say about is that looks a company very professional and that I have a good impression about they.

The company where I have ordered a sitar (RKS Ultra Pro left-handed) is other different company:

INDIA MUSIC STORE
C-5D/34-A, Janakpuri
New Delhi 110058 (India)
The website is: http://www.indiamusicstore.0catch.com/

My consult is if somebody knows if is a serious company, etc.

Thank you very much.
Juan Carlos

Keshav Das
Re:India Music Store (New Delhi) Apr 01, 2004 11:30 a.m.


I looked at the website. I know most all the serious (and many bogus) music stores in Delhi and I have never heard of these guys. All the photos on their site were "borrowed" from the Bina site. I have telephoned the # that they have listed in the USA and left a message. Let's see if they call back. I will let you know if they do.
Juan Carlos de E
Re:India Music Store (New Delhi) Apr 01, 2004 12:06 p.m.


Thank you very much. I have to confess that I'm very worried with this, I have not my money and I don't have my sitar after 48 days.

Thank you,
Juan Carlos

Keshav Das
Re:India Music Store (New Delhi) Apr 01, 2004 08:51 p.m.


Sorry to say they don't seem inclined to return my phone message. I don't know what to say.
Juan Carlos de E
Re:India Music Store (New Delhi) Apr 02, 2004 02:30 p.m.


Thank you very much for your try of contact with the store. All my illusion with start to study Sitar with this instrument is coming down by days...

Juan Carlos


Keshav Das (Apr 01, 2004 08:51 p.m.):
Sorry to say they don't seem inclined to return my phone message. I don't know what to say.
Keshav Das
Re:India Music Store (New Delhi) Apr 04, 2004 10:38 a.m.


I recieved an email from TJ this morning. He says your sitar will be shipped. He did not offer to explain why he has not been in contact with you - but hopefully he will follow through and send your sitar soon.
Good Luck,
Keshav
Juan Carlos de E
Re:India Music Store (New Delhi) Apr 04, 2004 03:26 p.m.


Thank you very much for your kind help. Sincerely, I can't understand how a salesman can prefer to write to other person than his customer, this actitude clearly is caused by the mountain of lies that, one after other, has said. I hope that this commentary was the first truth he says.

Warmest regards,
Juan Carlos


Keshav Das (Apr 04, 2004 10:38 a.m.):
I recieved an email from TJ this morning. He says your sitar will be shipped. He did not offer to explain why he has not been in contact with you - but hopefully he will follow through and send your sitar soon.
Good Luck,
Keshav
Keshav Das
Re:India Music Store (New Delhi) Apr 06, 2004 11:16 p.m.


Hi Tanu,
I assume you tried Buckingham Music? They are as far as I know the only dealer selling Pakrashi in the USA. I sold them for a while but found that there were many other Calcutta harmonium makers that I like better.
Tanu !
Re:India Music Store (New Delhi) Apr 05, 2004 12:55 p.m.


Keshav,
Excuse me, for writing me out of topic. From your messages I understand that you have some good knowledge of suppliers in India. Can you help me out? I am looking for a Pakrashi scale changer portable harmonium, please suggest me some place where I can get it. Are there any store in US, I am from TX; your suggestion will be a great help for me.
Tanu
Juan Carlos de E
Re:India Music Store (New Delhi) Apr 13, 2004 02:56 p.m.


Hello,

At last the sitar arrived! the problem is that I ordered a Radha Krishna Sharma Ultra Pro and I have now a Rahim Khan Sanegri, from Uttar Pradesh (�). I wonder if somebody knows about this sitar maker...

Best regards,
Juan Carlos

Keshav Das
Re:India Music Store (New Delhi) Apr 28, 2004 10:27 a.m.


Unfortunately - it is the nature of doing business in India that sometimes (often actually) circumstances are beyond the control of people who are in fact giving their best efforts on your behalf. It's a drag that you were so short for time - because India is not very forgiving in that nature. The smart thing to do - would have been to NOT take delivery of the harmonium. I'm sure Inni would have refunded your money. I have found him time and again to be a man of integrity. It's generally a bad idea to have anything made in Calcutta on short notice - especially when you are not there to personally check the progress of the manufacturing. My repairmen has had 4 Hiren Roy sitars made back in the 70's. Prasanna speaks fluent Bengali and knew Roy well and spent 3 hours a day sitting with him discussing the instrument and still after all the homework done and all the effort - the instrument was disappointing and needed much work. This was true of all 4 instruments. To get good custom work done right in India takes more time than most Westerners are prepared to invest. It's never a good idea to try to get anything done in India - on a rush basis. Truly
It's really wrong to make personal attacks and asssumptions about Inni's personal life. I know him to be a very hard working guy. You make it sound like he's the Hugh Hefner of the music world. Nothing could be further from the truth. It appears you were in Delhi when he was heavily involved with a week-long puja to his Guru during which he does not come to the store. During this time - nothing will take him away from the large religeous gathering which is conducted on his homegrounds. Expecting him to come rushing to the store - because your visit to India is too short - is like expecting a Rabbi to leave in the middle of a Seder for 500 people because the validation is about to run out on your parking ticket.
If you are unhappy with your instrument - I suggest you try contacting Inni in a level-headed non-inflammatory email and see what if anything can be done.
Peace,
KD
Jay
Re:India Music Store (New Delhi) Apr 28, 2004 09:20 a.m.


Hello
I want to bring into your notice that I was communicating with DMS-store & Bina musical store from Australia. They sounded very good to me. Last month I went there & this is what happened:
I went to DMS store in the lat week of March 2004 & met with Inni Singh, who came up very friendly. I ordered a Harmonium, which could take one month to finish as he does not make it there & had to order from Kolkata. He promised with me to be ready by 20th of April. I went to Panjab for few weeks & rang him 4 or five times to remind him. He assured me it will be ready on the promised day. My Flight was on Sunday night 25th I rang him on friday then he said it will come to my shop on Saturday morning, & asked me to ring on Saturday morning which I did . The funny thing was he never turned to his shop on Saturday. I rang at his shop & I was told that Sardar Ji will come to shop on Monday then I got angry asked his salesman to contact him at his home, which he did but Inni singh did not bother to return my call then I took his home phone number from his shop , his phone was turned down, mobile phone was switched off. After trying for an hour I got him at his home & he said to me I am busy in my studio so I can't come to shop today, & on Sunday shop was closed. I persisted to get my delivery on Saturday. He said to me go to the shop & get your harmonium I went there & was surprised to see the poor workman ship & quality of Harmonium It was not the one I ordered. It was out of tune aswell.I spoke to him over the phone again & he had no answer.
I am warning you people that any thingh you buy from him becarefull. he plays tabla with musical groups & run studio at home. He hardly come to shop.
Then the interesting thing is I asked him about the telephone number of his uncle's shop Bina -musical store. I went there, bought scale changer. They packed it for me when I came back to Australia opened it it was totally different. out of tune, scalechanger didn't work, when you open it, pull it up everything comes out of box. I send them the email, but they didn't bother to reply. I spent 12000 rupees on it for all garbage.
This is but the quality & client service both Inni Singh & JPsingh (DMS & Bina musical stores in Delhi) are providing.

Please be very carefull. I suggest you not to buy anything from them, rather to spend more money& buy it locally if you can.
I have the harmonium with me & can show you to prove it.

This is the really not a fabricated story.

Jay

Keshav Das
Re:India Music Store (New Delhi) Apr 28, 2004 11:04 a.m.


I just re-read your letter and it appears from your letter, that in the end - you purchased your harmonium from BINA. BINA and DMS are related - by blood only. If you purchased your harmonium from BINA - then your issue is with JP Singh not with Inni. There's no reason to be bad-mouthing Inni if your BINA harmonium is unsatisfactory. These are two separate and distinct companies. It's like bad-mouthing Macys for an unsatisfactory puchase at K-Mart.
Jay
Re:India Music Store (New Delhi) Apr 29, 2004 06:51 a.m.


yes you are right. I am unhappy with JPSingh because of their service & material. Inni Singh contacted me & discussed this further which I highly appriciate. He has done the right thing.We people are not used to these situations where things are not deliverd on time.
Jay
Re:India Music Store (New Delhi) Apr 29, 2004 06:42 a.m.


thanks
Jay
Re:India Music Store (New Delhi) Apr 29, 2004 07:10 a.m.


Thanks for your response. I didn't mean to attack on personal levels. But you don't get this oppotunity to go back to India on regular babis. Inni singh is a religious minded person & he has appologised for any inconvenience & highly appreciate that.
Keshav Das
Re:India Music Store (New Delhi) Apr 29, 2004 10:50 a.m.


I wish you better luck on your next purchase.
If you find a good repair-wallah in your area
to get your harmonium up to speed please let
me know. We're compiling a listing of people
who repair Indian instruments around the world.
keshav@keshav-music.com
Best
K
lefty-88
Re:India Music Store (New Delhi) May 06, 2004 07:55 a.m.


Hey
Juan Carlos? Did you say you ordered a left-handed sitar? A mate of mine is a brilliant sitar player and he owns two left-handed sitars, and i'm going to order a left-handed one soon probably august. I was looking at the RKS ones but i was worried. What's yours like? If you go to DMS (delhi music stores) website and go to the sitars page, you can see my mates lefty sitar at the bottom of the page. It sounds pretty nice.

How is your sitar?

Regards,
paddy

Juan Carlos de E
Re:India Music Store (New Delhi) May 07, 2004 01:59 p.m.


Hello,

Yes, my sitar arrived after two months. Now I'm very happy, the problem is that I ordered a RKS and they delivered other thing. In any case I'm happy because at last I can play. The instrument sent said to be builded by Rahid Khan Sanegree, a sitar maker from Uttar Pradesh (I don't know about this builder and any information would be wellcomed).
I don't know about sitars but the instrument sound fine, let a decent meend in Re fret (to Dha) and is very resonant when the gourd is taped. Has a very good sound in open strings and need some jawari work for the high frets, has doble gourd, is make of tun with complete decoration include patri in both gourds and the jawari looks like camel bone.
I think that looks like this sitar that appear in good sealers like "calcuta standard model", a decent sitar for study during several years (I don't know, perhaps is better than I think). The instrument arrives safety, but without any protection than the hardboard case completely broken! (a miracle).

In any case, I consider that order directly to India is a absolute nightmare, this is my experience.

I will see the website, thank you.
Juan Carlos

Shaneel
Re:India Music Store (New Delhi) May 12, 2004 08:13 p.m.


Hi there,
It seems that all the participators in this forum has lots of experiance with importing instrument from either Bina Music store or DMS. I am at the verge of finalising my first shipment from one of those stores for a delivry to New Zealand. Do you think it is a good idea to do so withour personaaly seeing the harmoniums and naal, or should I have it inspected somehow.

Shaneel - owner of a new music shop in Auckland, New Zealand.

Bad Ustad
Re:India Music Store (New Delhi) May 13, 2004 08:31 a.m.


If you read back a little way in this forum you will see that the last person who purchased a harmonium from Bina was very very unhappy. Seems like pretty much everyone who has purchased from DMS has been quite satisfied. Bina is pretty much a disaster when it comes to quality control, even when the customer buys right at the store.
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