I would like to buy Paul and Co. harmoniums (at least three) and I have contacted Paul and Co. many times and spoken with Srikant Paul himself but their customer services is really terrible. I want to buy the harmoniums but I am really turned off with their promises that will send me notification by email and have not done so. Does anyone have contact with Paul and Co. and if so I am interested to purchase harmoniums with wholesale prices.
Paul & CO - are legendary - but they are still living off a reputation they stopped deserving - a long time ago. I have a luthier friend here in town - and we've seen a number of Paul & Company harmoniums come in for repair. They are compently made - but on the whole - rather mediocre. A lot of Indian customers buy them for snob appeal - and in my humble opinion - that's the only thing that keeps Paul & Company alive. Fisher was at one time the most respected maker of stereo components in the USA and over the years they started making junk and everybody bought them because they were a respected name. It's the same scenario with Paul & Co. It's a bad joke foisted on status-seeking, snobby, middle-class dilletantes who don't really have a clue as to what constitutes a good harmonium. My personal favorite is J, Mondal on Rabindra Sarani but they don't do email. I can tell you that Inni Singh at DMS gets his harmonium made in Calcutta and his stuff is made to a higher standard than anything else coming out of Delhi. His off-the-shelf stuff is quite good - but if you place a custom order - you will really get what you want. It takes time. Everything good that comes out of India takes time and generally more time than expected. But you will get your money's worth if you're patient. I can tell you that there are other companies that absolutely hate DMS because they are raising the bar on quality - while their lazy competitors cynically sell rubbish to unsuspecting customers. People are getting wise. They're sick of getting ripped off by "Famous Legendary Companies."